The best way to combat this uncertainty is to drive forward with a clear and determined strategy for reopening. This strategy should focus heavily on enforcing stringent health, safety, and sanitization protocols.
Don’t underestimate the value of video chat software during this time. Front desk staff can still provide a friendly face to members walking through the front doors, even if that friendly face is greeting people from a tablet screen.
Some trainers may even choose to do Skype/Zoom video training sessions rather than come into the gym. You could set up a few tablets around the gym for this purpose so members can come in and complete training sessions with their trainer without having to meet physically with the trainer. This strategy keeps your gym population lower while allowing your members to get back to their normal scheduled training sessions.
Especially if you choose to implement new cleaning and sanitization protocols to keep everyone as safe as possible, you will need to keep your staff members updated on the procedures.
除了所有的新规则，以保持清洁设施，考虑举行培训班，教你关于与公众工作时，他们可能面临新问题的工作人员。You might want to address…• Conflict resolution in situations where tensions are high• Managing members who feel worried or paranoid about getting sick• Managing members who don’t take the cleaning or distancing protocols seriously enough• Properly wearing and disposing of masks and gloves• Taking the temperatures of members (and other employees) entering the building• Maintaining privacy for those having their temperatures taken• Making sure members and staff all feel safe• Addressing concerns of members and staff who would like extra safety measures
Decide how you would like to limit contact between members
缺点ider phasing in sections of your facility at certain times or restricting the number of people allowed in certain areas.
You might choose to open the weight room in the morning and the cardio section in the afternoons. Or, you could open all workout areas at once, but leave the café, merchandise shop, and spa areas closed until further notice.
You may want to limit class sizes and place tape on the floor to indicate a safe distance between class members. To compensate for smaller class sizes, you may charge more per person, which will also dissuade large numbers from joining. Or, charge extra for the most popular time slots, which would encourage those who can rearrange their schedules to spread out into lower-density time slots.
Provide solutions for immunocompromised members
Stock up on essential gear for the post-COVID-19 era
The goal is to always have the necessary and appropriate cleaning materials on hand without having to resort to subpar options like wiping surfaces with a dirty cloth or using wipes on barbell handles because you’ve run out of spray.
Make sure you have a significant supply of the following:• Masks for your staff to wear whenever they are at work• Masks for members to wear if they choose to• Gloves for the same purposes• Cleaning spray and disposable cleaning wipes• Disposable or take-home towels, so members don’t have to use laundered towels• Paper towels for bathrooms and equipment cleaning stations• Hand sanitizing stations• Additional sanitization methods – consider for example using portable UV lights to clean equipment, chairs, carpeting, and other high-use areas• Warning tape to keep areas of congregation closed off or limited so large groups can’t gather• Zip ties to close lockers• Tape to mark appropriate distances on the floor during classes